Cancellation and Refund

1. Order Cancellations
– You may cancel an order within 24 hours of placement by emailing support@lafusion.com. After that window, we may have already begun processing or shipping.

2. Returns & Exchanges
– We accept returns within 30 days of delivery on unused, unwashed items with original tags.
– To initiate a return, please complete our online Return Request Form or email returns@lafusion.com with your order number.

3. Refunds
– Once we receive and inspect your return, we’ll notify you and process a refund to your original payment method within 5–7 business days.
– Shipping and handling fees are non-refundable. Return shipping costs are the customer’s responsibility unless the item is defective or we made an error.

4. Defective or Damaged Items
– If you receive a defective or wrong item, please contact us within 7 days of delivery at support@lafusion.com. We will arrange for a replacement or full refund, including shipping costs.